Notification of changes
The SNA Platform contains links to other sites
We are not responsible for the privacy practices or the content of any other web sites to which the SNA Platform links or which link to the SNA Platform. By clicking on a link, logo, or other item, please note that you may no longer be on the SNA Platform. To check what Internet location you are on, note the URL at the top and/or bottom of your browser. We encourage you to read the posted privacy statements of all third party web sites.
Information we gather during registration
If you register an Account, we collect and store information that specifically identifies you or your account ("Personally Identifiable Information"). At this time, the most information you would be required to submit is your first name, last name, password, street address, city, postal code, country, phone number and email address. Users wishing to pay for various fees or service retainers will do so via PayPal and will also be required to enter their PayPal account details. Other information requested on our registration page, including the ability to receive promotional offers from us, is optional. We may, in the future, include other optional requests for information from you, to help us to tailor the SNA Platform for you and deliver personalized information to you. We may supplement our information with additional information purchased from third parties for marketing purposes.
Email and call data
We record all communications between SNA Platform users and SNA, including the date and time of communication and the content of the communication.
Course placement and management
The private and shared areas of the SNA Platform help to facilitate communication and the exchange and sharing of information between SNA Platform users and SNA. The information contained in such communications is accessible by us. We may use non-Personally Identifiable Information from a Course order (e.g., the scope of work or spend limit) for statistical analysis, product development, marketing, and research. We reserve the right to monitor communications throughout the SNA Platform, and if we believe that a SNA Platform user is violating any of our agreements; laws; and/or our stated policies, we may terminate such usage.
Online surveys and contests
Occasionally, we conduct online user surveys to collect information about SNA Platform users' preferences. These surveys are optional, and if you choose to respond, your responses will be kept anonymous. Similarly, we may offer contests to qualifying SNA platform users in which we ask for contact and demographic information such as name, email address, and mailing address. None of this information is shared with third parties, except in summary form, if at all. The demographic information that we collect in the registration process and through online surveys is used to help us improve our services to meet the needs and preferences of SNA Platform users. This may include targeting advertising to you about our services. Information we gather through a contest may also be disclosed to third parties as necessary for prize fulfillment and other aspects of any contest or similar offering.
[INSERT NAME] payment system
SNA uses a third party payment processor, PayPal, to process payments (the “Payment System”). Whilst SNA does not hold any credit or debit card details, use of the Payment System will be used to perform billing operation on behalf of SNA, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. We use commercially reasonable efforts to restrict transaction intermediaries from using Personally Identifiable Information for purposes unrelated to the Services.
Cookies and automatically gathered information
As an automatic process, our web server software records a log file of IP addresses that access the SNA Platform. We also collect IP address information but do not ordinarily link IP addresses to SNA Platform users' Personally Identifiable Information. However, we can and will use IP addresses to identify a User when we, in our sole discretion, determine that it is necessary to enforce compliance with our various policies or to protect our service, the SNA Platform, customers, or others.
How we use registration information
We use Personally Identifiable Information for our own internal purposes including contacting you to inform you about updates to our services and providing you with information relating to transactions that you have conduced with SNA. We reserve the right to disclose your information as required by law.
We do not rent or sell SNA Platform users' Personally Identifiable Information to third parties. We may send you communications including information that we may think may be of interest to you, and we may provide your email address to third party partners if we believe their products or promotions may be of interest to you. You may opt out of receiving marketing communications at any time. In addition, to improve our ability to serve you relevant ads across the Internet for products that will be more interesting to you, we may provide your personal information to our advertising agents that use your information solely for our advertising purposes.
We may disclose and transfer your Personally Identifiable Information to any successor-in-interest of ours, such as a company that acquires our business. We may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.
Use of general data
We reserve the right to use the general data we obtains from SNA Platform users' use of the SNA Platform, attendance of the Courses or provision of the Services, including all statistical information. You acknowledge that such data belongs to us and that we shall have the right to use such data as we determine in our sole discretion.
Third party partners
We enter into relationships with third-party partners to provide products and services to SNA Platform users. We may share your Personally Identifiable Information with certain third party partners as required to provide a specific product or service that you request from such a partner. However, these third party partners may not use this Personally Identifiable Information for any reason other than to provide the service or product that the User has explicitly signed up for.
Comments and feedback submitted by SNA Platform users
We constantly seek to improve the quality and user experience of the Service. We value your input and encourage you to help us expand and make improvements to the SNA Platform and the Service by providing us with any thoughts or comments you might have regarding the Service or the operation of the SNA Platform. You can submit any comments you have to us by emailing [email protected] When sending us comments, we may receive your email address or User ID and the country in which you are located. This information is optional. If you provide this information, we will only use it to acknowledge or respond to your comments. Submitting comments will not cause you to receive any secondary or promotional material unless specifically requested by you. In certain circumstances, we may ask for your permission to post your comments in marketing or promotional materials. We may send a request to receive feedback on the SNA Platform or the Service. You understand that information you provide as part of a feedback request, review, photo submission, or similar method will be available to other users and in some cases may be publicly available.
We will use commercially reasonable methods to keep Personally Identifiable Information securely in our files and systems. We cannot, however, guarantee the security of your Personally Identifiable Information, particularly, as it travels over the Internet. As such, we encourage you to exercise caution in determining what information you disclose via the Internet.
Terminating your account
We save your Personally Identifiable Information until your account with us is terminated. To terminate account, contact SNA as indicated on our contact page. If you terminate your Account, your Personally Identifiable Information cannot be recovered, and you may continue to receive communications for a short period of time until we have updated all of our databases. After termination of your account, your Personally Identifiable Information may remain on our archived database and records for a reasonable time as residual information. We will not use this residual information for business development purposes but may retain it and use it in connection with internal business purposes, such as internal record keeping and legal compliance. We will maintain information on SNA Platform users who have been removed for violating any of our policies.
Correcting/updating your information and opting out
This SNA Platform gives the following options for changing and modifying information previously provided. You may update your registration information or payment information by using the appropriate page on the SNA Platform.
Though we make every effort to preserve SNA Plaform users’ privacy, we may need to disclose your Personally Identifiable Information when required by law, or when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process.